LEGAL COMPLIANCE GDPR & SPANISH LOPDGDD LAST UPDATED: SEPTEMBER 2026

Privacy Policy

Viva Marketing S.L is committed to protecting your personal information and respecting your right to privacy in accordance with European and international data protection standards.

1. Introduction and Scope

Welcome to vivamarketing-sl.com (the "Site"), operated by Viva Marketing S.L ("we," "our," or "us"). We recognize that your privacy is of paramount importance. This Privacy Policy details how we collect, store, process, transfer, and protect your personal information when you visit or interact with our web portal. By accessing or continuing to use this Site, you confirm that you have read, understood, and agreed to the practices described in this document.

2. Data Controller Information

Under Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation or "GDPR") and Spanish Organic Law 3/2018 (LOPDGDD), the designated data controller responsible for the processing of your personal data is:

Entity Name: Viva Marketing S.L
Corporate Address: Gran Vía, 6, 28013 Madrid, España
Official Email: contact@vivamarketing-sl.com
Jurisdiction: Kingdom of Spain, European Union

3. Principles of Data Processing

We adhere strictly to core European data protection principles. Your personal information is processed lawfully, fairly, and transparently; collected solely for specified, explicit, and legitimate purposes; limited strictly to what is necessary in relation to those purposes; maintained accurately; retained no longer than necessary; and safeguarded against unauthorized access, loss, or damage through robust technical and organizational measures.

4. Information You Voluntarily Provide

We collect personal data that you explicitly and voluntarily submit to us when interacting with our contact mechanisms or lead forms. This includes:

  • Identity and Contact Data: Full name, email address, company or affiliation (if applicable).
  • Communication Data: The subject topic of your inquiry, message content, technical bug reports, or partnership proposals.
  • Consent Records: Timestamps and digital records confirming your acceptance of terms, age verification affirmations, and cookie preferences.

5. Information Collected Automatically

Whenever you access vivamarketing-sl.com, our web servers automatically record certain technical and analytical metadata transmitted by your web browser:

  • Device and Telemetry Data: IP address, browser type and version, language settings, operating system, device screen resolution, and hardware architecture.
  • Navigation and Traffic Data: Date and time of server requests, pages visited, time spent per screen, referring URLs, exit pages, and clickstream sequences.

6. Legal Bases for Processing (GDPR Article 6)

We process your personal data only when an authorized legal basis applies under European law:

  • Consent (Art. 6(1)(a)): When you explicitly consent to non-essential cookie tracking or submit messages through our contact form.
  • Legitimate Interests (Art. 6(1)(f)): To maintain website cybersecurity, prevent spam and fraud, analyze traffic patterns, and optimize user experience.
  • Legal Obligations (Art. 6(1)(c)): To satisfy statutory accounting, tax, or regulatory compliance mandates established by European or Spanish authorities.

7. Social Gaming Demos and Virtual Currency

All gaming titles, reels, and mechanics featured on vivamarketing-sl.com operate strictly on a social casino model utilizing fictitious virtual credits. We do not operate any payment gateways, real-money wagering systems, or deposits. Consequently, we never collect, store, or process debit/credit card credentials, bank account numbers, cryptocurrency keys, or other financial payment information.

8. Cookies and Tracking Technologies

We deploy standard cookies, session identifiers, and local web storage to recognize returning devices, preserve age gate confirmations, remember your cookie settings, and aggregate anonymous analytics. For an exhaustive description of every category of cookie deployed on our site, please consult our dedicated Cookie Policy.

9. Third-Party Links and External Platforms

Our platform contains links and embedded frames (iframes) referencing third-party software studios, social gaming distributors, and cloud networks. Once you leave our domain or interact directly with an external third-party provider, their respective privacy policies and data collection mechanisms govern your interactions. We assume no control over and bear no liability for third-party practices, policies, or server operations.

10. Data Retention and Storage Limits

We retain personal information only for as long as necessary to fulfill the specific purposes outlined in this policy or to comply with statutory retention terms:

  • Inquiries and lead submissions are stored for a maximum period of 24 months from the date of resolution.
  • Server security access logs are automatically overwritten or purged after 90 days.
  • Local browser preference storage (age confirmation and cookie preferences) persists on your device until manually cleared.

11. Information Sharing and Disclosure

Viva Marketing S.L does not sell, rent, or commercialize your personal information to third-party data brokers or marketing agencies. We share data only with verified sub-processors who perform technical infrastructure, web hosting, server maintenance, or cybersecurity tasks under strict Data Processing Agreements (DPAs) that meet European Union compliance standards.

12. International Data Transfers

While our primary servers and operations are located within Spain and the European Economic Area (EEA), some cloud infrastructure and content delivery networks (CDNs) may maintain server nodes globally. Where personal data is transferred outside the EEA, we ensure that adequate safeguards are implemented, including standard contractual clauses (SCCs) approved by the European Commission.

13. Cybersecurity and Safeguards

We implement comprehensive technical and organizational safeguards to protect your personal information against accidental loss, unauthorized access, destruction, disclosure, or alteration. These measures include TLS/SSL encrypted communication channels, modern cryptographic ciphers, strict role-based access restrictions, firewall monitors, and continuous vulnerability reviews.

14. Your Legal Data Protection Rights

As a resident of the European Economic Area, you hold extensive statutory rights regarding your personal data under the GDPR:

  • Right of Access (Art. 15): Request a copy of all personal data we hold about you.
  • Right to Rectification (Art. 16): Correct inaccurate or incomplete personal records.
  • Right to Erasure ("Right to Be Forgotten", Art. 17): Request the permanent deletion of your data.
  • Right to Restriction of Processing (Art. 18): Restrict the scope of data processing in certain circumstances.
  • Right to Data Portability (Art. 20): Receive your data in a structured, commonly used, machine-readable format.
  • Right to Object (Art. 21): Object at any time to processing grounded in legitimate interests.
  • Right to Withdraw Consent: Revoke any previously granted consent without affecting past processing legality.

15. Age Verification, Minor Protection & Supervisory Authority

Our platform is strictly restricted to adults aged 18 years and older. We do not knowingly solicit or collect personal information from individuals under the legal age of majority. If we discover that personal data of a minor has been collected, we will take immediate steps to permanently delete that information.

If you have questions, wish to exercise any statutory rights, or wish to file a privacy inquiry, contact our Data Protection representative at contact@vivamarketing-sl.com. You also maintain the statutory right to lodge a formal complaint with the competent supervisory authority: the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) at www.aepd.es.